Fashion Hub Returns Portal

Lodge your wholesale return with Fashion Hub. You'll get your Return Authority (RA) number instantly, along with your pre-filled returns form to print and place inside the parcel. Approved returns are credited to your account — please note we don't accept change-of-mind returns. Have your Fashion Hub invoice number handy before you start.

1Fill in your detailsYour store, Fashion Hub invoice number and the items coming back.

2Get your RA numberIssued instantly when you submit — no waiting on an email reply.

3Download your returns formReady as soon as you've filled in your details — print it and place it inside the parcel.

4Create your AusPost labelOne click to Australia Post, then hand the parcel over. We'll process it on arrival at our warehouse.

1 Your store & contact details

Start typing your store name and pick it from the list — we'll fill in your address automatically. Can't find it? Just type the name in full.

Store name *

Salesperson / your name

Email *

Your credit note will be sent to this email.

Phone

Fashion Hub invoice # *

The number on your Fashion Hub invoice — not your own PO number.

Your reference (optional)

Store address

Pulled in from your account when you pick your store — please check it and correct anything that's out of date.

Address line 1

Address line 2 (optional)

Suburb / city

State

Postcode

2 Reason for return

Why are the goods coming back? Please note we don't accept change-of-mind returns — approved returns are credited to your account.

Incorrect item receivedFaultyOther

3 Items being returned

Start typing the product code from your Fashion Hub invoice and pick it from the suggestions — the code and quantity are required for every item.

Product code *

Product name

Size

Colour

Qty *

Date purchased (approx.)

4 Anything else?

Notes (optional)